Refund policy

You have up to 7 days to request a refund for purchased items. You will be notified of the approval or rejection of your refund. If approved, your refund will be processed when the item is returned, and a credit will automatically be applied to your original payment method within 5–7 business days. 

Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect. If approved, we will provide a prepaid shipping label in such cases.

If you haven’t received your refund, check with your bank or credit card company, as processing times may vary. If it’s still not resolved, contact us at info@earthtoned.shop